| |
| How To: Update TimeClock Plus automatically. |
| When exporting hours, why are my totals when I export by job code different than my totals when I export the total? |
| Why doesn’t TimeClock Plus calculate all time in hundredths rather than minutes? |
| Why are the totals in TimeClock Plus different than the totals in my payroll application? |
| Why don't my hours add up correctly? |
| How does TimeClock Plus track and calculate hours? |
| Employees are able to override clock restrictions from an Employee Access Terminal and On-Screen TimeClock. |
| Error: This employee is set to have activities transferred to paychecks. Activities for this employee must have a payroll item. |
| Is the Cisco security protocol, LEAP, supported by the Xipher Wireless Employee Access Terminal? |
| Where is the Peachtree time ticket number found in TimeClock Plus? |
| An automatic deduction did not occur. What may cause this? |
| How To: Convert fingerprints from TimeClock Plus 4.0/4.1 to 5.0? |
| Error: Cannot find shell32.dll in dynamic library. The shell.dll is present. |
| What security provisions are inherent to TimeClock Plus (i.e., encryption and privileges)? |
| Are missed punches possible with TimeClock Plus: NetLink? |
| An employee is scheduled for a time that conflicts with that employee's availability (the Availability List). What may cause this? |
| How To: Change the number of weeks that appear in TimeClock Scheduler. |
| How To: Allow employees to view hours. |
| Error: MDAC 2.7 SP 1 cannot be installed on this machine. |
| What is the limit to the number of fingerprints that can be stored on a Finger Biometric Terminal? |
| How To: Copy employee settings. |
| I cannot configure or use NetLink because the fields will not accept input. |
| How To: Assign a badge to an employee. |
| How To: Include overtime in regular hours. |
| How To: Add an employee. |
| How To: View the total number of hours in each job code for each employee |
| Error: Invalid Serial Number. |
| Accruals are not posting. |
| An employee does not appear in the selection lists or reports. |
| When exporting Employee Information, Job Codes, Cost Codes, or Raw Hours, the information is appearing on a single line. |
| Error: Data Directory not set. |
| Schedules are not automatically copying when the week is closed. What may cause this? |
| An employee does not appear in the selection lists or reports. |
| The hour totals when splitting an export by job code are different than the hour totals when exporting a straight total (without splitting). |
| How To: View and edit hours in a previous week. |
| Are the Mark III and RT terminals compatible with TimeClock Plus 3.0? |
| Punches collected in Fallback mode are not being imported. |
| After importing my employees, they don't appear in Add/Edit (4.1) |
| An individual who appears in TimeClock Manager when editing employee information (Add/Edit) does not appear in other areas of the application. |
| I just added an individual in TimeClock Manager, but the individual does not appear in many of the lists or reports. |
| How To: Enter Offline Mode on an Employee Access Terminal. |
| Updates for TimeClock Plus 4.0 cannot be obtained using Auto Update. |
| An individual was late, but the tardy does not appear in the Tardy Report. What may cause this? |
| How To: Print employee job code assignments. |
| How To: Report employees who are approaching overtime |
| How To: Add hours to more than one day at a time. |
| How To: Create reminders |
| How To: Run a password check on all users |
| What is the purpose of the option: Minor Tracking? |
| What is the purpose of the Attendance Monitor? |
| How To: Change the sort order of an export. |
| Warning: If you close this week now, no employees can clock in until the next week begins. |
| How To: Associate a proximity badge with an individual in TimeClock Plus. |
| How To: Configure On-Screen TimeClock to automatically open and begin a clock in operation when logging into Windows. |
| How To: Configure On-Screen TimeClock to automatically identify the employee when beginning a clock operation. |
| How To: Transfer schedules to shifts. |
| How To: Globally add a job code. |
| How To: Configure the Start Time of Day module. |
| How To: Pull the overtime 2 column out of the reports. |
| How To: Change the default reporting period. |
| What is the purpose of the Precision option? |
| How To: Change the time format in the reports. |
| How To: Terminate an individual. |
| How To: Remotely test the loading of a module for a computer on the network. |
| How To: Enroll an employee or a manager on a hand scanner. |
| What is: Cost Code Groups (5.0 only) |
| How To: Schedule a break. |
| When I add up the hours for an individual, the total does not match the total in a TimeClock Plus report. What may cause this? |
| How To: Automatically copy schedules from one week to the next. |
| What is the Availability List? |
| How To: Create a backup of the database. |
| How To: Determine the badge number. |
| How To: Enable an automatic deduction. |
| Suspended and terminated individuals are being exported to SMART even though they do not have any hours. |
| After exporting my hours, the year 1899 is appearing for every record. What may cause this? |
| How To: Start WinRemote as a service |
| How To: Adjust to a different time zone. |
| How To: Recover a forgotten password. |
| How To: Grant a user the right to override a clock restriction. |
| Error: Date is out of range. |
| How To: Configure Time Server. |
| How To: Add accrued time. |
| The Period Reports' Print button is disabled |
| Why is the Actual In or Out not appearing for an individual when rounding has been enabled (4.0 and later)? |
| How To: Allow individuals to clock in without using the hand scanner. |
| Suspended or terminated individuals are showing up in the Absent or Tardy Report. |
| I installed a module, but cannot configure it. What may cause this? |
| How To: Print a report in HTML. |
| The Cost Code button does not appear in On-Screen TimeClock. |
| How To: Add shifts to the Shift Pool. |
| What is the Shift Pool? |
| How To: Delete messages. |
| How To: Calibrate a Hand Scanner. |
| How To: Change the criteria default (5.0 only). |
| How To: Hide the employee number when performing a clock operation. |
| When attempting to import into ADP, I get an error that says no file was found. |
| Why is the date in the report's footer incorrect? |
| Can tracked fields be exported to QuickBooks? |
| How To: View schedule requests. |
| How To: Enter a note on an employee. |
| How To: Print employee information. |
| What is the purpose of the option: Use Default Information? |
| How To: Send messages. |
| Strange characters are appearing on the Employee Access Terminal. |
| How To: Restore a database. |
| Error: Invalid Parameter. |
| I cannot install the Database Engine. |
| How To: Create a period in TimeClock Scheduler. |
| How To: Enable and configure paid breaks. |
| How far in the future can a shift be added? |
| How To: Enable or disable the shift approval requirement. |
| How To: Prevent users from editing hours in a closed week. |
| Why are my employees required to choose a job code when clocking in? |
| How To: Approve missed punches. |
| I cannot close the week because an employee is still clocked in. |
| I cannot close the week because hours have not been approved. |
| Error: The date in entered is more than 28 days past the start of the current week. It cannot be entered at this time. |
| How To: Enable and configure break rounding. |
| How To: Convert data from TimeClock Plus 4.0 or 4.1 to TimeClock Plus 5.0. |
| Error: Unable to open hand scanner serial port. |
| How To: Determine who has worked a long shift. |
| What are the different passwords in TimeClock Manager? |
| Can a schedule be globally added or pasted to several individuals at one time? |
| Error: There were no valid or unused communications ports found in the system. |
| How To: Delete employee templates. |
| There aren't any Ethernet ports in WinRemote. |
| How To: Change the time on the hand scanner. |
| What is an On Call shift? |
| I have installed WinRemote as a service, but it is not running as a service. |
| The TimeClock Time Server could not be contacted / Unable to obtain the time from the time server application |
| The Time Server tab does not appear when configuring On-Screen TimeClock or WinRemote. |
| Error: The specified folder does not contain the TIMECLK41.INI. |
| How To: Enable TCP/IP for MSDE. |
| How To: Assign a gateway to an Employee Access Terminal. |
| How To: Automatically reset an accrual. |
| How To: Configure an accrual rule to start or stop posting after a definable number of days following the individual's hire date. |
| How To: Allow employees to view accruals. |
| How To: Create a limit for an accrual. |
| How To: Delete periods in TimeClock Scheduler. |
| How To: Configure seventh consecutive day overtime or premiums. |
| A holiday was created on the Holiday Calendar, but the hours are not showing up as overtime. |
| How To: Re-create tcuser's SQL account. |
| How To: Add a shift. |
| Error: The application file could not be launched. Error Code 5. |
| The wrong data appears in TimeClock Manager. |
| Error: The database in use is not at the appropriate revision level for this application. |
| How To: Configure On-Screen TimeClock to automatically begin a clock out operation when logging out of Windows or shutting down. |
| Error: No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept. |
| How To: Install a Power over Ethernet module. |
| How To: Configure On-Screen TimeClock for a serial or CCD scanner. |
| What are conflicting shifts and how can they be prevented? |
| Error: The procedure entry point SHGetSpecialFolderPathA could not be located in the dynamic link library SHELL32.dll. |
| How To: Reset a Hand Scanner. |
| What is the purpose of WinRemote? |
| How To: Allow Quick Punches in On-Screen TimeClock (5.0 only). |
| What is the purpose of the option in Module Manager: Halt application if the module cannot be loaded? |
| What is the Export Code? |
| Error: The status could not be obtained from the site. |
| What are the specifications for encoding a magnetic card? |
| An individual is not accruing time. |
| Will TimeClock Plus operate on a Citrix network? |
| A COM port does not appear in WinRemote. |
| Error: The COMPANY.DBF file does not exist in the specified company directory. |
| What is the purpose of the Shift Differential option: Segment stop time determines day of shift (4.0 only)? |
| Error: The system was unable to write your clock information. |
| How To: Move the database server. |
| How To: Grant database roles to a user. |
| How To: Clock an individual in using TimeClock Manager. |
| How To: Re-activate a suspended individual. |
| How To: Set the supervisor's system access password. |
| Error: Today's date is prior to the first day of the current TimeClock week. You must correct this problem before you can perform any clock operations. |
| What type of cable do the serial terminals use? |
| Error: The configuration settings are invalid for the finger print scanner. The scanner must be set up before attempting any clock operations. |
| How To: Un-close a week. |
| How To: Close the week. |
| Where is the User Manual? |
| Error: You are attempting to perform a clock operation prior to the start of the current TimeClock Plus week. Either the time is incorrect or the week was closed too early. The operation cannot be performed. |
| How To: Move the application server. |
| How To: Add a user. |
| How To: Silently install TimeClock Plus (4.1 and 5.0). |
| How To: Change the system date (start of the week). |
| How To: Renumber an individual. |
| How To: Change the report footer. |
| How To: Allow employees to submit a schedule request. |
| How To: Create a custom field. |
| How To: Display a View button. |
| Error: TimeClock Plus 4 is not accessible. |
| Error: TimeClock Plus 3 is not accessible. |
| Updates for TimeClock Plus 3.0 cannot be obtained using Auto Update. |
| How To: Automatically use the employee's default job code when clocking in. |
| How To: Configure On-Screen TimeClock to minimize when closing the application. |
| How To: Clock an individual out using TimeClock Manager. |
| What is a Quick Punch? |
| How To: Approve hours in TimeClock Manager. |
| How To: Require the approval of hours. |
| How To: Configure missed punches. |
| What is the current week? |
| Error: Date in must be within the current pay period. |
| Error: The date in is past the end of the allowable range. |
| How To: Configure a Hand Scanner. |
| Enable and configure a minimum break length. |
| How To: Create and apply templates in TimeClock Scheduler. |
| How To: Create a criteria filter. |
| How To: Delete a hand scan. |
| How To: Create different configurations for On-Screen TimeClock (5.0 only). |
| How To: Remotely assign an On-Screen TimeClock configuration to a client (5.0 only). |
| How To: Re-activate a terminated individual. |
| How To: Restore a backup of the database (4.1 and earlier). |
| How To: Restore a backup of the database (5.0). |
| What is the purpose of the Criteria option? |
| How To: Edit hours that have been rounded. |
| Why is the Time In or Out not being rounded for an individual (3.0)? |
| How To: Enable a Serial Scanner in On-Screen TimeClock (5.0 only). |
| What is a Missed Punch? |
| How To: Change the beginning of a company's work week. |
| How To: Change the hour format in the reports. |
| Error: Could not upgrade TCPWebReports to .NET framework version 2.0.50727. |
| Error: Could not upgrade TCPWebEdition to .NET framework version 2.0.50727. |
| When browsing to the website for TimeClock Plus Web Edition: Failed to access IIS metabase. |
| Error: The TimeClock Plus database that you are attempting to connect to is required to be upgraded in order for TimeClock Plus Web Edition to function. |
| The stored procedures are failing to install. |
| How To: Suspend an individual. |
| How To: Delete an individual. |
| How To: Hide suspended individuals (4.1 and earlier). |
| An individual was absent, but the absence does not appear in the Absent Report. What may cause this? |
| How To: Show suspended or terminated individuals in TimeClock Plus 5.0. |
| How To: Determine if a job code is clockable or non-clockable. |
| Why do I have to close the week? |
| The dialog does not appear when editing hours that have been rounded. What may cause this? |
| How To: Enable error logging for Web Edition 1.2. |
| How To: Configure IIS on a 64-bit system for TimeClock Plus: Web Edition. |
| How To: Enable .NET for Windows 2003. |
| Employee's Are Not Showing |
| What are Accrual Rules? |
| Hours are appearing as overtime and should not be. What may cause this? |
| Error: The TimeClock Plus database could not be opened. |
| How To: Prepare TimeClock Plus for the extension of Daylight Saving Time. |
| How To: Update TimeClock Plus. |
| Why are messages not appearing in Web Clock (v1.2)? |